How to Return or Exchange An Item Purchased Online
All returns must be initiated within 7 days of receipt of your delivery. Returns must be postmarked within 7 days. Please email [email protected] to request a return. You should always enclose the original order number with your return. Original and return shipping fees are non-refundable. It is purely up to the decision of the shipper which carrier they would want to use for their return back to us. We recomend insuring and tracking your merchandise for return shipping as Lea’s will not be held responsible for loss or damage.
All items have to be returned in the same brand-new condition as they were sent out.
This means unwashed, unworn, no odors or pet hair, and with the original tags still attached. We inspect every item that goes out and is returned. We take great care in shipping our clothing. Please make sure to send it back in the same condition. Lea’s reserves the right to refuse returns based on their returned condition.
Returns For An Exchange.
We cannot provide exchanges or holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the new item(s) needed and return the other item(s).
***We reserve the right to deduct up to 15% restocking fee from returns of large quantity, or high frequency returns who have received free outbound shipping***.
***Sales merchandise over 30% is considered FINAL SALE and is not returnable***.
We do not accept returns on gift certificates, jewelry, lingerie or undergarments. We are sorry, but shipping charges for your order cannot be refunded and return shipping is at your expense. Insuring your package and using a carrier that allows you to track your package is recommended. Sale items are final.